Through this initial consultation, we will develop a clearer understanding of what you have in mind and work out the basics, such as the number of products needed, mood boards, style inspirations etc., to work out a starting point for your project and present you ballpark estimates of what to expect.
If the estimates feel right, we will go ahead and work up a service contract with all the boring but necessary details. At this stage, a 50% nonrefundable deposit of the total quoted price will be payable to us so we can officially be commissioned for the project and start off the design process.
Once we initiate the process of designing, creating and producing your project, we may reach out to you several times to further refine your design and may provide proofs for your feedback and approvals, as and when needed.
Once your design is completed and the final proof has been approved by you, the remaining 50% payment will be due. We will ship out your order as soon as this balance payment is received by us so you can get the most important task of enjoying your custom calligraphy pieces!